Refund policy

Refund of a product is allowed only under the following circumstances:

• We do not take any responsibility of a delay in refund because of the delays made by the bank, calamities or national holidays.
• A customer can ask for a refund if the specification of product received is not as per the specifications mentioned in the website or if the product replacement takes more than 14 working days.
• A refund will not be initiated if the customer is not happy with the look/sound quality of a defect free product, a physical damage not notified within 24 hours of receiving the product, an electrical surge or any damage caused by the user.
• Please note that depending on the situation, the amount may be refunded after deducting the bank and delivery charges.